our team & policies
Our Board of Directors and Management Team
Nerida Johanson - Board President
Andrew Morris - Board Vice President
Rod Buchner - Treasurer
Kate O'Keefe - Board Member
Amanda Pfeffer - Board Member
Eschleigh Balzamo - General Manager
Kristyn Bagguley - Business Services Manager
Kathryn Kelly - Human Resources & Compliance Manager
Simon Clough - Culture & Practice Manager
Nick Moreau - Suicide Prevention Manager
Teresa Raj - NDIS Manager
Donna Humphrey - Peer Workforce Engagement and Development Coordinator
Our Policies
Organisational Policies
Privacy and Confidentiality Policy
Preventing and Responding to Abuse, Neglect and Exploitation Policy
Person Centred Practice Policy
Decision-Making and Service Consent Policy
Community Member and NDIS Participant Engagement Policy
Continuous Quality Improvement Policy
Diversity and Inclusion Policy
Nominated Support Person (NSP) Policy
Employee Health and Wellbeing Policy
Salary Sacrifice Policy
Communications Policy and Style Guidelines
Personal Use of Communications Technology Policy
Promotional and Marketing Material Consent Policy
Work Health & Safety (WH&S) Policy
Responding to Incidents Policy
Recovery Oriented Practice Statement
NDIS Policies
NDIS Supports Cancellations and Rescheduling Policy
Records and Internal Audit Policy
Positive Behaviour Support Policy
NDIS Restrictive Practice Policy
Working With Support Networks Policy
Community Programs Policies
Program Eligibility, Entry and Exit Policy
RED House Eligibility, Entry and Exit Policy
Community Member File and Information Guidelines
Least Restrictive Practice Policy