Our Policies

​

Policies that guide our work with people:

1.01 Complaints Policy

Complaints Process Flow Chart

Complaint Form

1.02 Privacy and Confidentiality Policy

1.03 Anti-Discrimination Policy

1.04 Recovery Oriented Practice Statement

1.05 Person Centred Practice Policy

1.06 Decision Making and Service Consent Policy

1.07 Community Member Engagement Policy

1.08 Advocacy Policy

1.09 Diversity and Inclusion Policy

1.10 Rainbow RED Policy

1.11 Nominated Support Person (NSP) Policy

​

Policies that guide our day to day operations:

2.01 Vehicle Use Policy

2.02 Communications Policy and Style Guidelines

2.03 Personal Use of Communications Technology Policy

2.04 Information Security Policy

2.05 Promotional and Marketing Material Consent Policy

2.06 Document Control Guidelines

2.07 Research Participation Policy

2.08 Waste Management Policy

​

Policies that guide employment with Brook RED:

3.01 Code of Conduct

3.02 Employee Boundaries Policy 

3.03 Employee Health and Wellbeing Policy

3.04 Human Resources Policy

3.05 Employee Leave Policy

3.06 Rostering Policy

3.07 Line Management and Practice Supervision Guidelines

​

Policies about safety, risk management, and quality:

4.01 Work Health and Safety (WH&S) Policy

4.02 Risk Management Policy

4.03 Responding to Incidents Policy

Incidents Process Flow Chart

4.04 Suicide and Self-Harm Response Policy

4.05 Continuous Quality Improvement (CQI) Policy

4.06 Business Insurance Policy

4.07 Whistle Blower Policy

4.08 Emergency and Disaster Management Policy

4.09 Responding to Domestic and Family Violence Policy

​

Policies about our centre based programs:

5.01 Program Eligibility, Entry, and Exit Policy

5.02 RED House Eligibility, Entry, and Exit Policy

5.03 Community Member File and Information Guidelines

5.04 Continuity of Support Policy

5.05 Least Restrictive Practice Policy

5.06 Students Policy

5.07 Volunteers Policy

5.08 Pets at Sites Policy

5.09 Children at Sites Policy

​

Policies that guide our governance:

Vision, Mission, and Guiding Principles

Risk Tolerance Statement

​